Our prevention policy

At Circus, it is our duty to ensure you feel safe gambling on our platform. For this reason, we have created a prevention policy so that we can help you in the best possible way if you feel that gambling is taking up too much of your time. This policy is based on the Dutch regulatory requirements and our duty of care.

Our policy sets out our various prevention measures:

Registration

To register on our platform, you must over 18 years old. You need to send us your identity documents before you can get started with our casino games and sports bets.

During registration, you will be asked to set a session limit, a daily deposit limit, and a maximum amount that you have available in your account. You can find more information on moderation limits on our responsible gaming tools page.

Moderation tools

With our responsible gaming tools, you can set limits for yourself to make sure that, for example, you don't play or bet beyond your budget, or you don't spend too much of your time on our website. Setting limits in line with the budget you can afford is the first step towards safe and fun gambling.

Detecting and moderating at-risk gambling behavior

Circus.nl uses our proactive detection system that detects deviations from your usual playing behavior. Based on several indicators, the system then determines the risk linked to your gambling activity and sends a report to the dedicated team. Want to know more about how this system works? Check out our high-risk gaming behavior page.

Intervention measures

Has our proactive detection system detected a higher risk score than usual? Then our team will contact you to find the best solution to moderate your gaming and betting activity. This ranges from simple preventive information, to encouraging you to set your own limits, to a temporary or permanent suspension of your account if our duty of care requires us to do so.

Responsible promotional material

At Circus, we make sure that any promotional material you receive is in line with our Responsible Gaming policy.

If you are between 18 and 24 years old, you are not eligible by law to receive any promotional communications.

Protection of young adults

At Circus.nl, we strive to offer a gaming and betting platform that is as safe as possible. Are you aged between 18 and 24? Your age range is more at-risk for a potential gambling addiction. That's why you will be closely accompanied by our team during your gambling journey. You will also not receive promotional material from us if you are in this age range.

Protection of minors

Circus.nl is strictly prohibited for minors to play or bet. It isn’t always easy to keep children away from screens. Therefore, we have suggested some tips & tricks for parents to make sure your child doesn’t accidentally access the online casino.

Game risk analysis

To fulfill our duty to the Kansspelautoriteit (Netherlands Gambling Authority), all games on our platform have been submitted to an independent lab that carries out risk analyses. Any new games added to the platform are also submitted for this investigation before being accessible to players.

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We have updated our terms and conditions of use

At Circus we are constantly improving our website and we are working to make our game platform as enjoyable as possible for you as a player. This is why we have recently updated our general terms and conditions of use. Go through them so that you are fully informed again to continue playing and betting.