Responsible gaming

Circus is a 100% legal and responsible provider of online casino games and sports betting that has a license from the Kansspelautoriteit (Dutch Gaming Authority) for providing online games in the Netherlands.

Do you see gaming as a way to have fun and relax, but you’re worried you will gradually develop a gaming addiction, or it may cause problems with your finances, family or private life?

Are you looking for help for yourself or someone else? Please read this page carefully and look at our diverse possibilities for help, advice and treatment and our responsible gaming tools.

Organizations that provide support for responsible gaming

If you need help with responsible gaming, there are always organizations that offer help for preventing addiction. In addition, you can also contact your doctor if you have questions about gaming addiction or if you need help.

If you would like to be denied access to casinos, gaming halls and online casino game websites, you can add yourself on the Centraal Register Uitsluiting Kansspelen (Cruks) from the Kansspelautoriteit or by sending this form by post.

If you want to have someone else denied access to casinos gaming halls and online casinos, then you can start an application for this by using this form on the website of the Gaming Authority.

Useful addresses for help services in the Netherlands

National help services for gambling addictions

Hervitas

Specialists in gaming & gambling addiction

www.hervitas.nl

Gokken de baas

Online treatments

www.gokkendebaas.nl

Gokken onder controle

Part of Brijder

www.gokkenondercontrole.nl

Trimbos Institute

Addiction science Netherlands

https://www.trimbos.nl/kennis/online-gokken-verslaving/

Loket Kansspel

Help and guidance for people with gambling issues

https://www.loketkansspel.nl/index.html

Other national help organizations

Centrum voor verantwoord spelen

Expertise center for games of chance

www.centrumvoorverantwoordspelen.nl

Stichting AGOG

Stichting Anonieme Gokkers, Omgeving Gokkers

www.agog.nl

Regional help services

Amsterdam

Jellinek

www.jellinek.nl

Friesland/Groningen/Drenthe

Addiction care Northern Netherlands

www.vnn.nl

Flevoland

Amethist addiction treatment

www.amethistverslavingszorg.nl

North / South Holland

Brijder, specialist in addiction treatment

www.brijder.nl

Gelderland / Overijssel / Flevoland

IrisZorg

www.iriszorg.nl

North Brabant

Novadic Kentron

www.novadic-kentron.nl

North / Central Limburg

Vincent van Gogh Institute

www.vvgi.nl

South Limburg

Mondrian for mental health

www.mondriaan.eu

Do you still have questions about responsible gaming after reading the pages above? Don't hesitate to contact our customer service.

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Terms and conditions of use

Our terms and conditions of use have been changed. You need to approve them to continue to play and bet.

Legal limit of €500

Since 6 April, the Belgian Gaming Commission has asked players to report any site that does not respect the rules concerning the deposit limit and specifies that “no increase in this limit can be granted at this time”.

Therefore, so as not to penalise those players who wish to do so, players that make the request and that can prove via the documents available on the Belgian Central Individual Credit Register that they are not in default of payment, will be able to increase their deposit limit beyond €500, in accordance with the Belgian Royal Decree of 25 October 2018.

In this context:

  • If you are already registered on our website and have already deactivated your “legal” limit, nothing changes for you. If you wish to do so, you way reactivate the “legal” limit on your personal settings page. To deactivate this limit again later, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • The law imposes a deposit limit of 500 euros per week. Players can freely increase this limit given a reflection period of 3 days, and provided that the player is not known to be in default of payment in the file of the Belgian national Bank’s Central Individual Credit Register (art. 6 of the Royal Decree of 25 October 2018).
  • This can be easily done via the Deposit page or from the account settings.
  • If you have just registered on our website and you wish to deactivate your “legal” limit, you must provide us with proof that you are not registered on the Belgian Central Individual Credit Register for default of payment.
  • If you live outside the Kingdom of Belgium, you are not subject to this check. If you decide, or have decided, to deactivate the “legal” limit, you undertake in doing so to play in a responsible manner and accept that we cannot be held liable due to the fact that it is impossible for us to comply with the aforementioned Royal Decree.

You will find a link to the necessary procedure when you indicate your wish to increase your deposit limit on your personal settings page.

Furthermore, we would like to remind you that our website offers you the possibility to set personal limits per day, week or month. Once a limit is set, it can only be modified after a period of 72 hours to help you play responsibly.

We also remind you that you can exclude yourself from gaming. This can be done at our brick-and-mortar casinos, on our websites or on the website of the Belgian Gaming Commission by registering on the EPIS system.

If you wish to assess whether you have a problematic relationship with gaming, test yourself at http://www.aide-aux-joueurs.be/accueil